98ab Privacy Policy — Our Pledge to Safeguard Your Personal Information

1Introduction & Overview of This Policy

98ab (https://98ab.onl) is an online gaming platform built for players in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains how 98ab collects, uses, stores, and protects your personal information.

By registering on our platform or using any of our services, you agree to this Privacy Policy. We recommend reading it carefully before you start using the platform for the first time.

This Privacy Policy applies to all 98ab services, mobile apps, websites, and customer support communications. Where a specific service has its own separate privacy terms, you will be clearly informed.

2What Information We Collect

98ab collects different types of information for different purposes. A detailed breakdown is provided below:

We never store your full bank account number, card number, or PIN. Sensitive payment information is processed securely by our payment gateway providers.

3How We Collect Your Information

98ab collects your information in the following ways:

• At the time of registration: Information you provide directly when creating an account.
• Identity Verification (KYC): A copy of your national ID or passport, when required for legal purposes.
• At the Time of a Transaction: Payment details provided during deposits or withdrawals.
• While Using the Platform: Data on gameplay, navigation, and clicks is collected automatically.
• Customer Support Contact: Messages sent via live chat or email.
• Cookies & Tracking Technologies: To improve your experience on our website and app.

4How We Use Your Information

98ab uses the information it collects for the following purposes:

• Account Management: Completing registration, ensuring login security, and managing account settings.
• Identity Verification: Managing the KYC process to prevent underage or fraudulent accounts.
• Payment Processing: Processing deposits and withdrawals securely.
• Fraud Prevention: Detecting suspicious activity and maintaining platform security.
• Customer Support: Helping you resolve any issues you encounter.
• Service Improvement: Fixing platform bugs and developing new features.
• Legal Obligations: Complying with regulatory authority guidelines.
• Marketing Communications: Sending you promotions and offers with your consent.

98ab never sells or rents your data to third parties. Our Privacy Policy is completely transparent on this.

5Data Storage & Security Measures

To keep your data secure, 98ab employs industry-leading security technology:

• SSL Encryption: All data is transmitted using 256-bit TLS/SSL encryption.
• Data Encryption: Sensitive data is stored with AES-256 encryption.
• Firewall Protection: Advanced firewall and DDoS protection are actively in place.
• Regular Audits: Third-party security experts conduct regular system audits.
• Two-Factor Authentication (2FA): You have the option to enable 2FA for an added layer of login security.
• Limited Access: Only authorized personnel have access to the data they need.

98ab takes the highest precautions to protect your data. That said, no online system is 100% risk-free, so we encourage you to keep your password and login credentials secure at all times.

6Sharing Information with Third Parties

98ab may share limited information with trusted third parties in specific circumstances:

• Payment Providers: Mobile Banking, Nagad, Rocket — only the minimum information required to complete transactions.
• Identity Verification Services: With authorized agencies to complete KYC verification.
• Technology Partners: Server hosting and security service providers.
• Legal Authorities: Government agencies when required by court order or legal obligation.
• Anti-Fraud System: Industry-standard information sharing to prevent fraud.

98ab has agreements with all third parties that prevent them from further sharing or using your information for any other purpose. We only work with trusted and verified partners.

7Cookie Policy

98ab's website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser.

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences such as language and theme settings.
• Analytics Cookies: To understand platform usage (anonymized data).
• Marketing Cookies: To show you relevant promotions — you may opt out at any time.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.

8Your Rights

As a 98ab user, you have the following rights over your own data:

• Right of Access: You may request to know what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we restrict the use of your data for specific purposes.
• Right to Opt Out of Marketing: You may opt out of marketing emails or SMS at any time.
• Right to Lodge a Complaint: You have the right to file a complaint with 98ab or the relevant authorities in the event of a data protection breach.

9Children's Privacy

98ab is strictly prohibited for anyone under 18. We do not knowingly collect personal information from minors.

If we are notified that data belonging to a minor has been collected for any reason, we will immediately close the account and delete the associated data. Parents and guardians are advised to use parental control software on their children's devices.

10Privacy Policy Updates

98ab may update this Privacy Policy from time to time. When changes are made:

• Prior to any significant changes, notice will be sent via SMS or email to your registered mobile number.
• The date of any change will be shown at the top of this page as "Last Updated".
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.

We recommend checking this page from time to time to stay up to date.

11Contact & Enquiries

For any questions, concerns, or complaints about this Privacy Policy, please reach out to our dedicated privacy team:

We take every privacy-related request seriously and aim to resolve it as quickly as possible.